CosmeticrxReviews of cosmeticrx.com

Truly HORRIBLE! they just stopped responding to me and hanging up on my calls that were on hold for 20 min. This is not a legitimate company they take your money and ghost you. No response to my emails or online messages from anyone on their end. This is theft and I’m taking action.

If you buy the Groupon, just know you’ll be automatically signed up for an auto ship moving forward. My dosage was all wrong and it’s so hard to get in touch via phone. They don’t respond to messages on the dashboard. This whole process was not explained to me and I’m paying way too much for something not even working. I called and asked to speak to a manager, and was told they may or may not respond! Really?! Don’t recommend it. Go with company that has better communication and product.

Customer service is HORRIBLE!!!! I will be canceling after my first round! NO one ever returns emails or messages on your message board! HIGHLY disappointed - since they came recommended :(

Its been a month I can not get in touch with anyone. They're so unprofessional will never get anything here

Notice the titles of 5 ⭐ reviews ALL say " great customer service"? These are LIES/ bogus reviews!!!! The 1 ⭐ reviews are correct!!!!! Horrible customer service* actually NO customer service. They don't tell u in the Groupon you need labs sent in order to receive semiglutide. They don't responded EXCEPT to tell you that! I ordered OVER 2 WEEKS AGO, still waiting.... Very maddening***DONT ORDER FROM THEM!!!.

I bought a month of their glp1 meds on groupon but they failed to mention there would be $150 additional testing fees. I don't have a car but I noticed Quest labs offers in home testing kits. I asked CosmeticRX if I can order the tests online, do them at home, and submit them. I asked 5 times and they will not answer me. They also have an app that is not an app. It is just a website and a chat box. So if you want communication there are no emails. There is no way to reach a human. You just have to keep going to their site over and over and over and over hoping that MAYBE you got a response. Only to find of course that the responses are not helpful bc they won't answer your questions. I wish I had never spent my money on this. Now I am out the money, several months of my time, and still have no weightloss medicine. The stress has caused me to GAIN 15 lbs! Angry!!!!!!!!!!!!!

This is a scam!!!! Don't give them money. They will take it then no product! I have spent the last 3 days calling emailing and no one helps. If they have your credit card. You are out of luck!

Scammers. I ordered this through groupon and never got my product months later.