My problem was an odor in one of the…
My problem was an odor in one of the filters. I was contacted within 2 days by Jim Lynch we talked and he explained the problem. He worked out a solution in replacing filters. I was very pleased, cause I understood what he said. Very happy he took time for email and phone call. Thank you D. F. Texas
By Delia F.
Response from Cosan USA· Sep 4, 2018
Hi Delia, When looking at offering a national solution to drinking water issues across the U.S., one comes up against a host of issues like hard and soft water, well water and municipal water, acidic and alkaline, bacterial and microbial, heavy metal reductions...Sometimes we simply need to listen to our customers and work collectively on addressing any issues that they may be experiencing. Thank you for your review and comments on our customer service. Blessings, Cosan/USA


