Refunding Dysfunctions & No Money Returned to date
When it came to ordering a product everything went fine. However, when I needed to return the product and get a refund I have had issue after issue. The return QR code disappeared, and I had to request a secondary return method. The customer service said they would issue the refund upon receipt of the product. They emailed me what looked like a legitimate refund confirmation, but no refund has appeared on my card. I have emailed the company, and attempted phone calls several times to get the refund and there is no longer any return communication, and no answer on their customer support line.
By Alicia