My cork was delivered severely damaged…
My cork was delivered severely damaged on one end. The cardboard end cap was missing as well as the wrapping. The cork is damaged to th point where I will not have a straight edge to work with.
By Jonathan O.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
103 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cork Direct offers premium cork underlayment sheets and rolls shipped right to your door. Shop now for 1/2" 1/4" & 1/8" premium European cork underlayment.
Cork Direct (corkdirect.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3 reviews with 1 star · Clear filters
My cork was delivered severely damaged on one end. The cardboard end cap was missing as well as the wrapping. The cork is damaged to th point where I will not have a straight edge to work with.
By Jonathan O.
1 week late . Terrible service
By Robert P.
Response from Cork Direct· Oct 8, 2020
Due to late arrivals of inventory plus back orders for the 1/2" cork, we were a little later than normal in shipping and delivering. Due to the Covid-19 shipping has been slower than normal. We apologize for the delay.
I'd give more stars if you sent me a receipt instead of a survey.
By Hughes, J.
Response from Cork Direct· Dec 6, 2019
We do apologize that you received a survey prior to getting a receipt. I do understand being annoyed by this. It is not our intention to annoy our customers. I have sent you another receipt. Thanks for your business! CorkDirect