CORKCICLEReviews of corkcicle.com

I have used nothing but Corkcicle for my go to cup for years. I own five ranging from 24 oz to 40 oz. I recently purchased the 40 oz cruiser in the Belle, Ariel, and Cinderella designs. Ariel and Cinderella have been great. The Belle cup, the lid does not screw on properly with the opening facing either the handle or opposite the handle instead of the sides of the cup where a person would naturally drink from. No matter where I start it from, it always ends up in one of these two positions. The Belle one is the only one I have an issue with. I contacted Corkcicle and they told me it was fine and I could still drink from it, their cup does the same thing so they wouldn't do anything. Then the cup ended up with two small chips on the bottom. It has only been hand washed and never dropped. I love these cups and spend the money on them because I take care of them and before now the quality has been great. I contacted them about the chips and was asked for the size of the cup and if it had been dropped. I told them the 40 oz and no. I was then told the cups don't normally chip unless they have a hard hit so this was not considered a manufacturing defect and would not be covered under warranty. Thank you Corkcicle for calling me and liar. I have five Corkcicle cups. This is the first cup I have ever had any issues with. The cups are great unless you end up with one of the few that does have a quality issue. They will deny an issue and any accountability for the product.

I made an order on May 1st 2025. I hadnt shipped by May 15th. I contacted them and they gave me incorrect tracking info saying the package was delivered. When I go onto their website my order says it is not yet shipped. They refuse to help as I removed a delivery guarantee which is an EXTRA charge on top of the shipping they already charged for the item. Considering they never shipped the item Im very suprised they are not willing to look into this. I've had to open a claim with my credit card for faud at this point.

The canteen itself is great. It keeps things cold for a long time having the little hook lid is wonderful for walking, but if you drop this canister, if it falls over the lid is brittle it shatters or cracks and to get a replacement lid is near impossible I had to buy a second cannister to be able to have another lid within two days that lid busted so it’s a flaw in the design very disappointing.

I’ve bought products from them before and was a loyal customer . Recently I bought a bottle per advertisement and one with completely different cap. They pulled a blatant bate-and-switch number . I bought star wars sport canteen Their bate was beautiful elegant cap design that i liked when i saw it on their website . Their switch was , ugly , awkward looking plastic contraption that did not fit with the canteen at all , and of course it was NOT advertised . 5 emails and a phone call later , when i brought up the obvious discrepancy and pointed out in multiple pictures that bait and switch is actually an illegal tactic , they told me “ We sent you the exact item that was advertised on our website” They have gotten arrogant and dismissive with their customer base . You guys be the judge . Another lost loyal customer . Never using them again .

Accidently put in the wrong address. They can't change my address or cancel my order. Customer service was awful.

Have purchased 4 individual Sports Canteens from this company in the past 12 months. Two of them became unusable within a month of purchase due to poor quality. As others have commented, the customer service, sense of responsibility to the environment, and commitment to the quality of their products is non-existent. Given these water bottles cost more than $100AUD each the quality is astoundingly bad! Here's a couple of experiences I've had in more detail: Example 1: Purchased the 32 ounce size Sports Canteen in Midnight Blue Jan 2024. When it arrived the handle had come off during postage and it took a bit of effort to get back on. The handle continued to come off repeatedly, although this problem was minor compared to what happened next... After I'd washed the bottle a couple of times, the seal inside the Quick Sip Cap started popping off - this was not as easy as the handle to keep putting back on and the bottle no longer closed properly and leaked all over my bag, phone and work documents. The Midnight Blue coating also started to show signs of wear after a couple of washes. Within a month of purchase the bottle was completely unusable. Contacted Corkcicle via their online form for help and my request went into a giant black hole and I never received a reply. Example 2: Bought a Marvel themed Sports Canteen for my son for Christmas in Dec 2024. It also lasted less than a month. The handle kept falling off. It fell off when my son was trying to get it out of his bag last week and the bottle fell a short distance to the floor. The Quick Sip Cap is so poorly designed and the materials are of such poor quality, that it shattered upon impact with our living room floor. Corkcicle now claim that this is not covered by warranty. It will cost more than AUD$60 to buy a replacement Sports Cap!

I hate to leave a bad review as I loved my tumbler. But after about 2 weeks my £40 cup started flaking. There is no care instruction on the cup. Apparently it’s hand wash only! Customer services don’t care. There are better, cheaper and longer lasting products out there!

The metal coating on the cup began flaking off after 6-9 months of use. I did not misuse the cup and hand washed it. I sent pictures and asked for a replacement and they declined. I do not recommend their products.