Great customer service
Great customer service
By Clare F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to extend the life of tablets by providing quality protective cases at fair prices. We emphasize functionality in our product line so that tablet owners can use devices in more ways and more places – whether on the beach, in the car, outdoors, at home or in the office. At Cooper Cases, we make customer satisfaction our #1 goal, attending to individual customer needs as quickly as possible. Our hands-on approach is based on delivering satisfaction to all clients.
Cooper Cases (coopercases.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
429 approved reviews, newest moderated first
Great customer service
By Clare F.
Their customer service is very prompt and easy to talk to! We were able to come to a quick solution and for that I will keep my business with them. I love there case and key board design.
By McKayla S.
brilliant communication and a speedy service. My daughter is special needs and requires and ipad for her communication needs. I needed a replacement case for my daughters ipad as it had been damaged. thanks for a great service.
By debbie P.
I've had my copper case for 1.5 years and it worked flawlessly until one day it mysteriously re-assigned the keys to different actions rendering it unusable. I LOVE, LOVE, LOVE my case and receive compliments on it from everyone. It has become part of iPad Air 2.0 to the point that I could never consider using my iPad without!! I purchased it via Amazon.com but reached Cooper case customer service via their website. After a few back and forth emails (and a video showing the issue) trying to trouble shoot the problem, they emailed me to say they had dispatched a replacement case, no questions asked. When I offered to return my old one so they could investigate, they said not to worry, they didn't want me inconvenienced any more than I already had been. I don't know if my case was still under warranty or not but they "made it right" and that has earned them a customer for life. I wish all consumer products had this type of customer service. It's few and far between these days!!
By misskeikoabe
Very good service and always kept me updated on the order progress. The actual order arrived on time and they are good quality so all in all this was excellent
By Ross C.
Perfect work Great cases.
By Mandy S.
Great product, great customer service.
By Jayne Regan H.
Great product great follow up!
By ROBERT Y.