They don’t do returns
Ordered sandals which turned out to be too big and found the soles slippery on smooth surfaces so asked to return - they just say nothing wrong with them and won’t refund - I wouldn’t order again
By Louise R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
80 reviews
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At cooperatem.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision:To help you Express Yourself. To support you at cooperatem.com
Cooperatem (cooperatem.com) has 80 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
80 approved reviews, newest moderated first
Ordered sandals which turned out to be too big and found the soles slippery on smooth surfaces so asked to return - they just say nothing wrong with them and won’t refund - I wouldn’t order again
By Louise R.
Stupidly purchased a bag from a Facebook advert! Going through PayPal to try and get a refund. Took more money than agreed. And nothing received and rwadomg these reviews feel quote foolish
By sarah C.
Avoid at all cost. Cheap and nasty doesn't cover it! No paperwork, no way to return. Their 'customer service' dept says there is nothing wrong with the item, so tough!! Offered me £2 as a refund. Total scam.
By gail
I mostly wear this to the gym, but I do like the oversized feeling as this gives more comfort and mobility. Whenever I am wearing it!
By Jose S B.
I bought a dress which was of extremely poor quality and didn’t fit at all. Wanted to send it back but they are saying I can’t do that as there’s nothing wrong with the item? Will be going through consumer advice- DO NOT USE.
By Mrs Jane C.
Shocking- buyer beware. Product arrived after a month no comms no contact. This is after they put one value on their invoice but charged me something different. Dresses arrived and they were very very cheap. I bought 2 was charged £42 (should have been £36). I didn’t expect expensive but I didn’t expect 1960’s polyester apron style material. Customer service dies T exist and they just outright lie. Do not use!
By Charlotte W.
Scammers. Only gave one star as there was no option to give none. Firstly was overcharged £4.08, which was apparently down to a system error. I ordered a black dress and a navy one arrived. The fabric is terrible and the manufacturing quality is very bad. I approached their customer services and requested a refund and asked the method to return the item. They insisted the item was correct despite me sending photographs of what is obviously a navy dress. After multiple requests to return the item they stated "If you return the product, the shipping fee may be expensive to you" and offered a £2 refund. I have asked for their company number, head office address, etc. but this is never provided. In the latest correspondence they wished me a happy life. I would advise people to do not use this company.
By anonymous
This is a scam. I ordered a bag, however, when I received the order confirmation the shipping address was incorrect. I tried to contact the 'company via email and Facebook to amend the details, but didn't get any response, apart from an automated email with links that don't work. On investigating further, the address they provide does not include a postcode, and they don't appear to be registered for VAT.
By Heather P.