Well packed
Well packed, accurate order
By Raptorhaven
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cool Tools is a family-owned, women-owned company in Jefferson, Wisconsin, making tools and supplies for metal clay, jewelry making, enameling, and metalsmithing. We've been at it since 2006.We design and manufacture our own metal clays and tools, and we carefully pick the rest of what we carry. Every tool gets tested by people who actually use it, often in their own studios. We're a small but mighty team in a warehouse in rural Wisconsin (with a few office cats). When you order, someone here packs it. When you write to us, a real person writes back.Whether you're making your first ring or your hundredth, we're here to help you create with confidence. Mistakes are normal, trying again is encouraged, and no question is too basic.Our only official store is cooltools.us.
Cool Tools (cooltools.us) has 70 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
70 approved reviews, newest moderated first
Well packed, accurate order
By Raptorhaven
Fast shipping unable to get with Pearly who supples have much more variety.
By Annemarie
Always fast and what I wanted.
By Sharon
I recently purchased a hammer which I'd been wanting for a while. When it finally came it had a small dent on the face of the hammer. After contacting Cool Tools they promptly sent me another to replace it. They were very kind and quick to respond.
By JANET S.
Great products, fantastic variety. Always a excellent experience.
By Sabra
The best tool for metal clay
By Aysel R.
I love all the new products CoolTools showcases. It helps me to keep up with new tools and techniques. Just an all around great variety of metal clay supplies!
By Karen R.
Fast shipping, awesome quality and wonderful prices. I've never been disappointed from anything I bought from this company. Thank you so much 🙂
By Lauren H.