CoolStuffReviews of coolstuff.com

Terrible service, horrendous customer service, don't answer emails or messages and when they do they tell you to be patient. Almost three weeks now and have only received 3 of the 99 adapters that I ordered, they have my money but don't deliver the goods. Beware with this company.

Awesome! Bought this "brew your own beer" for my boyfriend as a christmas present, it arrived super quick and with no problems at all! This is definitely not the last time I will buy something from your page.

Order never arrived after 3 weeks. Their number has a recorded message which refers you to the FAQ and hangs up. They did answer emails after 2 days - turned out that the courier UK Mail went to the wrong address. It was also impossible to speak to a human at UK Mail (plus their tracker changed the new delivery date every day, whilst at the same time not recognising my tracking number when I wanted to complain). Coolstuff offered to re-send using UK Mail and repeat my bad experience, so I cancelled the order. They did process the refund quickly. Coolstuff has no idea of customer service. I would not be able to recommend it at all.

I ordered a travel pillow on a Monday and it arrived on Thursday, within the estimated delivery time. The item was well packaged and as described. Would definitely use again.