For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
By Anaise V.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coolspod is listed under Malls & Marketplaces in San Francisco, California.
Coolspod (coolspod.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
190 approved reviews, newest moderated first
For me it was a great experience because I ordered a leather cap and I received a cloth one of very poor quality.
By Anaise V.
My products were marked as shipped 2 weeks ago and USPS tracking says they’ve still not received them. Nothing has arrived. Going to assume it’s lost. Also I contacted support about my concern and haven’t heard back in 3 business days.
By Customer
These are adorable ornaments Fast shipping and would recommend to anyone looking to buy these
By Sherrey K.
Really like the tumblers that I ordered from you. I'm sure my family is going to enjoy them, I'm excited to give them as Christmas presents. I appreciate how quick I was able to get them after I placed my order.
By Susan R.
The picture of the Corgi is very good. Looks just like the Corgi I had and loved. But I had expected a thicker, more substantial ornament, for some reason. Maybe I didn't look hard enough at the description.
By Margaret H.
I Steven Johnson, address 2540 Frederick Douglas apt 4D 10030, ordered a barber jacket from coolspod, tracking number usps 420100309200190287128000007402. I never received the jacket though it says delivered 3 days ago. My contact is 347 872 0682.
By Steven J.
I ordered chef jackets on 10/04 It's 10/17 I haven't received anything no email I have a tracking number that doesn't show me anything paid 70 for 2 jackets where is my stuff or my money this is ridiculous
By Steve R.
Response from Coolspod· Oct 18, 2022
Hi Steve, We truly apologize for this problem. To help us locate your order and assist you further in this matter, we've sent you a request via Trustpilot. Otherwise, you can reach out to us directly at [email protected]. We are more than happy to make things right for you. Looking forward to hearing from you soon. Thank you!
I placed an order on 9/18. Here we are at 10/6. I still have nothing. I read that it could take up to seven days to make and a few more for shipping. I placed my order in plenty of time. I need it by the 1st. I emailed asking for tracking info and didn't hear anything. So I emailed again. I got a vague reply saying it's coming, but not by the time I needed it...and still no tracking. I then replied back asking for a refund and to cancel my order. Crickets. No reply. Bottom line this company sucks and will take your money. DO NOT USE
By Whitney