Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
625 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coolibar offers sun protective clothing, UV protection swimwear, sun hats, and sunscreen that will help protect against the UV rays that cause skin cancer and sunburns.
Coolibar (coolibar.com) has 625 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
625 approved reviews, newest moderated first
I love the quality of all the Coolibar products I have purchased.
By Cleo
Response from Coolibar· Jul 23, 2025
Thank you so much. We're thrilled to hear you've been happy with the quality of your Coolibar purchases. Your support means everything to us!
Pants fit really well.
By Donna B.
Response from Coolibar· Jul 23, 2025
Thank you! We're so glad to hear the pants fit well. Comfort and a great fit make all the difference.
Ordered an andros fishing hoodie which in the pictures showed both face and neck coverage..crucial for myself as my neck was were i had my skin cancer..item that arrived only had a rollneck type coverage ..nothing like in pictures shown depite assurances that complaint would be passed to relevant department nothing happenned after ten days ,extremely poor surely this needs to be better when selling such an important product...cannot recommend Update even though coolibar admitted wrong photographs were used in the description of the item and have since updated their website,refusing to refund or exchange for item in pictures as purchase was a sale item ..false advertising and misrepresentation at the best i think..very very poor wont use again would give zero stars if possible for all the hassle and stress this has caused..avoid avoid avoid.
By Hugh M.
Response from Coolibar· Jul 15, 2025
We truly appreciate you taking the time to share your experience with us. Your input helps us improve and better serve our customers. If you have any additional concerns or would like to speak with someone directly, we invite you to reach out to our Customer Care Team. You can contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help! The Coolibar Customer Care Team
We've bought several SPF shirts and this one is the most comfortable and breathable. The sleeves also work very nicely in our Arizona weather. Thank you!
By Vicky
Response from Coolibar· Jul 23, 2025
Thank you so much for your support. We're thrilled to hear this shirt is the most comfortable and breathable for you. It’s great to know the sleeves are working well in the Arizona heat while keeping you protected. We truly appreciate your kind words!
Great thank you
By Mary
Response from Coolibar· Jul 23, 2025
Thank you so much. We're glad you’re loving the UV protection. We appreciate your support!
Took too long to deliver!
By Ian D.
Response from Coolibar· Jul 9, 2025
We truly appreciate you taking the time to share your experience with us. Your input helps us improve and better serve our customers. If you have any additional concerns or would like to speak with someone directly, we invite you to reach out to our Customer Care Team. You can contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help! The Coolibar Customer Care Team
UV blocking with great color options, simple check out and quick shipping!
By Glenn B.
Response from Coolibar· Jul 23, 2025
Thank you so much. We're glad you’re loving the UV protection and color choices. It’s great to hear checkout was easy and your order arrived quickly. We appreciate your support!
I was told that I could change my delivery to a UPS store but I had to wait to get my tracking number. That option did not appear when I received the tracking number. I found “change my delivery but again it did not work. I called my local UPS store and they told me I could not change it after I ordered. I had 2 different customer service agents who each gave me a different answer . I asked to speak to a supervisor but they told me they weren’t available. I will never buy another item from this company ever again. With high end goods they should offer stellar service. I am now worried when or if my order will arrive. Shame on the leaders of Coolibar for their terrible customer service! Are you top dogs reading these reviews? Eventually you will fail for your rotten service, you deserve no place in the retail business.
By Helen K.
Response from Coolibar· Jul 9, 2025
We truly appreciate you taking the time to share your experience with us. Your input helps us improve and better serve our customers. If you have any additional concerns or would like to speak with someone directly, we invite you to reach out to our Customer Care Team. You can contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help! The Coolibar Customer Care Team
