CoolibarReviews of coolibar.com

They got a 2 . I’ve now been waiting over 4 weeks for my order. Continues to say that they are behind. Then I find out they don’t have one item I ordered. I’ve purchased from them for years guess it’s time to move on

I bought a shirt and paid for express shipping 15 days ago and received this answer when followed up on shipping (has not been shipped, but they took the money of course) : «  To be direct about your order status: the transition to our new warehouse has caused a significant backlog in our fulfillment queue. Even though you selected express shipping, the order is still being processed at the facility and has not yet been handed over to the carrier. Because of this volume, I do not have a specific ETA for delivery at this time. » This is ridiculous, they should not take orders that they are unable to fulfil. At this point might just get my credit card company to proceed to retro billing.

I’m a pickleball player and the shrug and gloves are perfect for playing outside in the sun-they keep my skin feeling cool and protected. Great products-I will order more

I purchased the return insurance because the customer reviews were mixed about sizing. Turns out the pants did NOT run small and were too big. So, I am returning them. The problem is the return instructions state to drop off the package at "UPS Mail Innovations". That company may handle Cooibar's shipping, but they apparently have no locations where consumers can drop off packages. Today I sent an email to Coolibar Customer Care asking where to drop off the return package. I hope they respond before the return period expires.

Easy to order. prompt shipping and good product

It was very easy to place an order. All products arrived very quickly and packaged well. I was impressed with the quality of the shirts, as well as the style and color. Will be ordering again in the near future. Thanks

I called 15min right after I placed the order to cancel it , but they said can’t cancel, so sent me the return label. And I figure out they charged me for the shipping fee plus return handling fee total almost $20!!!. Called customer service , their excuse is we do this to all the customers not only you .

Hat size M/S fits perfectly and I like the color. Order came in a few days. Always nice working with Coolibar