Perfect
The glasses fit perfectly and came in good time.
By Elizabeth
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
The glasses fit perfectly and came in good time.
By Elizabeth
Excellent online option for glasses of your choice. Great responsive and helping staff , Great service .. I have made 4 orders from the UK for the top lenses in the world.
By Mr A A.
I absolutely love my frames definitely will be looking at you guys again
By James C.
Wonderful Experience brought two pair C
By Willie K.
Easy to order and great selection of affordable frames. Quick delivery. The glasses are exactly what I ordered.
By Tommy D.
My existing frame (of about 5 years) broke a temple bar while visiting out of state. A quick online search showed Cool Frames had the exact frame/size of my old frame/lenses. In about a week they arrived as promised. After an easy lens change over, I'm good to go again. Nice experience, so I ordered a second frame as a spare.
By Luke
Super helpful customer service. Easy webpage for ordering. Item came as described with fast shipping (and ability to to track order). Would use this company again!!
By Deborah R.
It is all great!!! First time ordered eyeglasses frame from coolframes.com. It took a full 12 days to get it, but the transaction was smoothly run, you can track your order thru the their network. It came well packed and looks exactly what I order on line. Thank you
By Audrey M.