Nice they had what I was looking for…
Nice they had what I was looking for and very helpful so I would definitely buy from them again
By Paul M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Nice they had what I was looking for and very helpful so I would definitely buy from them again
By Paul M.
Excellent customer service and quality!
By Ana
Great experience
By Valued C.
Smooth transaction through CoolFrames and a great follow up on the delivery method and updates
By Said C.
The prompt service done in a timely manner
By Kenneth T.
I ordered glasses from Cool Frames because I local News Anchor was wearing the style and He graciously Told me the Brand and even had the style number. I ordered a pair and had my Eye Doctor do the prescription for the lenses. I love them. I even order a another pair to have later. The hinges on the one pair were loose and because of that did not fit correctly. I returned and You Actually sent me a Brand New Pair. Love you Folks.
By Dale J.
The trust and customer service
By Biziki D.
I am very pleased with the service love the lightweight feel and the service I have had to wear glasses for many years and am very pleased ty.
By Cristal S.