Stetson Satisfied
I liked the selection of frames. The online catalog was numerous and the ease of ordering my frames was NOT difficult. I received my frames as advertised and they were securely packaged. I highly recommend CoolFrames.
By Garry C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
I liked the selection of frames. The online catalog was numerous and the ease of ordering my frames was NOT difficult. I received my frames as advertised and they were securely packaged. I highly recommend CoolFrames.
By Garry C.
Would buy them again
By Tara G.
Excellent range of frames and my glasses arrived in Australia quickly and they were exactly as described on the site. I will buy my frames from this site again.
By Alison
I checked out a few online frames providers and they were definitely less expensive. They also arrived to me within a week!
By Brent
Good value, service and quick delivery to UK
By DR G R.
The product arrived at time expected
By Rafael Andres Ortega Pabon C.
they were outstanding in all aspects. First time to order online and would rate more stars if available. Over delivered.
By Linda T.
Product's details are very informative making it easy to compare frames. The price is reasonable compare to other shops. Deliver as promised with excellent status updates regularly. Highly recommend and I will definitely come back again.
By Ngo in M.