Great deal
Glad I found this site. Way better deals than store retailers.
By Laura C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Glad I found this site. Way better deals than store retailers.
By Laura C.
Very pleased to have found perfect eyeglass frames in a very hard to find size, since I am between a large child's size and a small adult. Reliable site with fine merchandise, good prices and fast shipping!
By Parrottalker in C.
The sunglasses are exactly what I saw in the States but didn't have time to buy. Great service and ver good price.
By Julie B.
I was very pleased with the customer service I received when I placed my order. At first my selection was deemed discontinued but cool frames found a replacement pair that I was very happy with. They made sure that I didn't go away empty handed. Also my glasses were lost during the USPS shipment and I was very frustrated at the poor quality of the USPS customer hotline. I placed a call to cool frames hotline and was treated extremely well and was assured my frames would be arriving soon. They arrived the very next day! Also kudos for the case and cleaning cloth that came with them! Well done!
By jon J.
Had a great and easy experience. Also kept me up to date with everything.
By Melissa H.
I got what I needed, the rubber jackets, fairly fast. And it was the right thing.
By Ariel A.
Service was great ,glasses are authentic, what more can you ask for
By Lamar B.
This was my first time ordering frames on-line. I was able to find the exact frame I wanted in the size I needed at a very reasonable price. I received my order sooner than I expected. I highly recommend CoolFrames.com and will be back again for my next pair!
By Joe O.