Great Service
Great Service. Ted Baker frames are fabulous!
By Nancy D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Great Service. Ted Baker frames are fabulous!
By Nancy D.
Awesome service and quality product!
By Robert E.
Frames look great and arrived quickly. I did not order prescription glasses due to unsure if the prescription was incorrect what to do. I took them to an eyewear store and was able to use my insurance. Very nice frames. Will order again in the future.
By Robin
EXCELLENT 100% BRAND
By DMITRI M.
Good selection. Very prompt shipping. Quality operation. Will purchase again.
By Leslie L.
Excellent selection of frames. I love this company
By LaToya H.
I'm satisfied
By Roger S.
Ordering process was hassle-free. Frames shipped in a reasonable amount of time in a nice protective case. Would definitely order from here again.
By S W L.