A true A1 experience.
A true A1 experience.. I will do business again with you all... And by the way Kim is a real Sweet Heart
By Pablo G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
A true A1 experience.. I will do business again with you all... And by the way Kim is a real Sweet Heart
By Pablo G.
The frames are beautiful and the service exceptional. I'll certainly do business with CoolFrames again.
By Nancy M.
They were great. They sent me the discontinued frame. I was very appreciative
By Irene G.
Yes I wanna start by saying Kim was SUPER!!! She took very good care of me and I'm beyond appreciative of her and the service she brings to the table :) I wanted to thank Kim for taking great care of me and she's sooo worth getting noticed for her great service :) Again thanks Kim u were great :) CORPORATE AMERICA NEEDS WAY MORE KIM'S THEN ALL SERVICE PROVIDED WOULD BE EXCELLENT :))) THANKS KIM AND COOLFRAMES.COM ))))
By Candice W.
Love my new frames. Oromo delivery beautiful case and frames. Thank you
By Nadine
Fast efficient service.
By Ian M.
Excellent experience
By Mary F.
very satisfied with quick delivery and ability to get new frame rarher than havingh to get frame and lens.
By Harlan G.