great selection
great selection, good prices.
By CD
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
great selection, good prices.
By CD
Love working with these guys! Ordering is simple and delivery is quick. Exactly as ordered! On to ordering sunglasses now!!
By Janice H.
Overall experience was great. Genesis was very helpful and always communicated while I waited for my order.
By Cathy D.
Glasses arrived in a timely manner and prescription is good.
By J. B.
Changing my review ti 5 star - previous was 1 star because I received an email 2 days ago that my glasses were delivered and they were not. I thought they were gone forever or delivered to a wrong address or something. As luck would have it, 2 hours after I wrote the bad review they showed at my door. Tried on the glasses and Purrrrrrrrfect!
By Tim F.
Even though I did not keep my frames, the customer service was outstanding and I received the refund as promised.
By customer
Great job will definitely use again and again fast smooth process! Thank you so much frames are great quality
By Aileen R.
Wide variety of choices, great prices and ease of selection
By Kwadjo W.