Great service
Great service. Got just what I wanted and in good time! I had my own optometrist put in my lenses, so I can't speak to that quality. But I love the high quality frames !
By Tina T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Great service. Got just what I wanted and in good time! I had my own optometrist put in my lenses, so I can't speak to that quality. But I love the high quality frames !
By Tina T.
Everything was perfect! Couldn’t fault anything! Thank you!!!
By Kim (.
All good arrived on time great fit
By Liam B.
Great company!!!😊
By Мария
FAST SERVICE AND GREAT COMMUNICATION.
By LUR
Excellent ordering and shipping, the frames are beautiful!
By Mary Lou M.
It was a pleasure to do business with Cool Frames. Love the frame, received good communication and feedback and their price was the best.
By GB
Shipped on time and product was as promised
By Patricia G.