Was it easy to browse & then order…
Was it easy to browse & then order from. Frames arrived relatively quickly, matched what was ordered and looked great.
By Rose M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Was it easy to browse & then order from. Frames arrived relatively quickly, matched what was ordered and looked great.
By Rose M.
I would recommend it to anyone, I ordered from Toronto and it was delivered as described on 10th businesses day. I saved 150 CAD. Also customer support was very prompt and helpful. Thanks Coolframes)))
By Tigran Z.
Excellent! Very happy with my purchase and the company were very helpful 😃
By Lisa B.
The frame selection was the best I found. Lots of very edgy styles. I like to stay ahead of the curve, I don't like the same style as everyone else. Delivery was promt. Thanks, Bob Harrison Canada.
By Robert H.
The frames arrived fast and they are excellent! I saw the exact same frames in a Vision Works store and the price was about $100 more than what I paid. Thank you Cool Frames!
By Nevenka
Got what I ordered. The delivery time was a bit long but overall 100% satisfied. Good price
By Alejandra C.
Great, I'm happy!
By Thomas Z.
Easy to order, however I had the opportunity to try the frames on at a retail location so I was aware of what I was ordering. Shopped retail locations to find exactly what I wanted. Excellent cost savings, retail $269.00, CoolFrames $128. Loved the savings.
By Beth D.