I was very happy with my sunglasses and…
I was very happy with my sunglasses and the transaction with the site
By janie O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
I was very happy with my sunglasses and the transaction with the site
By janie O.
Quick and accurate frames. Very happy with my frames and customer service
By Barry L.
Very happy with the frames and service.
By Cynthia B.
Recieved exactly what I had ordered and recieved it in a timely manner through the mail.
By John E.
Quick delivery, frames looked as stated on the website. Thanks!
By Satisfied
Great communication through the entire process. Speedy delivery. Would definitely order again.
By Lori R.
Fit perfectly! Love them.
By D.H.
The ordering and delivering was excellent. But the wrong size was sent by the manufacturer. The invoice said the right size, but the product was the wrong size. The customer service, and the return, and the refund were easy and excellent. I will use the service again, if need be.
By A C.