PRICE QUALITY SERVICE … My 4th purchase.
PRICE QUALITY SERVICE … My 4th purchase.
By Frank M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
PRICE QUALITY SERVICE … My 4th purchase.
By Frank M.
awesome to get the frames I wanted at a reasonable price!
By Kate
The frames came quickly and were as expected. the best part was the customer service--the guy that helped me was able to call the manufacturer and find out that the frames i wanted were still being made by them, arranged to have the frames put back on their site, and ordered a pair for me. it was great service and i would highly recommend CoolFrames to anyone.
By terzah
Great customer service and prompt delivery.
By Jose T.
The frames were delivered early and were exactly as pictured, good quality at a great price. This was my first experience buying frames online and I would recommend this company
By Susan J.
Always concerned as a Cdn buying from a US site but prompt delivery and arrived in perfect condition. Price was reasonable too.
By Dawn W.
Awesome prices and quick delivery! Great communication too!! Will buy every pair of glasses from CoolFrames.
By KAV
I loved how quickly they arrived, they replaced the frames that my puppy chewed, I’m thrilled that I am able to finally to see thru my most current prescription.
By Katherine M.