Excellent Service!
Easy to order, accurate tracking and delivered as promised, bang on time!
By Edward D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Easy to order, accurate tracking and delivered as promised, bang on time!
By Edward D.
I was not able to get the frames I found at another Eye Glass store, through my Eye Care Professional. But thanks to CoolFrames I was able to purchase the frames online and then have my Eye Doctor fill my prescription.
By Steven W.
Great glasses at reduced prices.....I might even be tempted to order another pair!! Kathy
By Kathy P.
Excellent customer serervice. They really care to solve your problems
By Harold R.
Perfecto! Yeah yeah!
By Ramon G.
Quick delivery. Wide range of frames
By Peter
Great service! I got the frames on time. I had an issue with shipping and they contacted me as promised and made adjustments for me. I'll always keep buying frames here.
By GLEN W.
They had great communication and prompt service.
By Patrick M.