Glasses were perfectly made
Glasses were perfectly made. There was great communication with Cool Frames and I will continue to order from them. Love my new glasses.
By Heidi
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Glasses were perfectly made. There was great communication with Cool Frames and I will continue to order from them. Love my new glasses.
By Heidi
Oikein hyvät ja tyylikkäät kehykset.
By Taru K.
I submitted a request for pricing with insurance coverage and received a quick, friendly reply. The lens options I was looking for were offered and placing the order was easy. I’m thrilled with the glasses and help I received from Genesis!
By Stacy
Love the cash cool cash you get to apply
By Emalda and E.
Excellent customer service
By MithuN
I’m satisfied with the product. Sam from customer service answered my question very quickly and I am thankful.
By TATIANA L.
It was SO easy to order. And everything I asked to be added to my prescription came out fantastic! (Crizal, Varilux progressive lenses, transitions...) The only thing I had to do was take them to an optician to have a few adjustments to the fit. Excellent!
By Leith C.
Great correspondence as to when item would arrive. F/u emails as to receipt were quickly answered and item came next day. The sunglasses are original designer item and comes in designer box in a wipe bag - never will I pay full price again! LOVE THIS SITE!! .
By NSMUM