100% a YES !!!!
I had seen these frames elsewhere and decided to order them. I was happy with the communication as my order processed. Would most likely do business with them again
By Leigh A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
I had seen these frames elsewhere and decided to order them. I was happy with the communication as my order processed. Would most likely do business with them again
By Leigh A.
Product excellent. It's a bit bigger than expected, but they wrote all the measures in the description, so they are honest with the customer. And even if they are big, I love my glasses. Tracking info was a bit bad, but I always got an answer when I asked them. I give you my 5 stars for your nice business. I will buy more glasses for sure with you.
By Barone S.
I have purchased two pair of glasses from Cool Frames. They keep you updated on the process of your order very professionally.
By Sherri M.
Received frames exactly as advertised. Well packaged and delivered on time. Prices are fair and products offered are good. Would use again.
By Steven
Very nice frame , wife love it , fast shipping.
By Peter L.
I am very happy with the Fram and of course your service thanks Elfriede out of Austria
By Elfriede M.
Great business
By Christopher F.
Live my new glasses! Great customer service and fast turnaround.
By Michele M.