Received fast
Received fast, well wrapped, great prices. I won't buy my frames anywhere else
By Carolyn C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Received fast, well wrapped, great prices. I won't buy my frames anywhere else
By Carolyn C.
I needed replacement frames exactly the same as my broken ones so I could have my old lenses put in them. You had the same ones at a good price and they came fast.
By Judith
Very pleased, will order again from Cool Frames as needed.
By KM
They look great,feel great,and I'm happy!
By Glenn K.
They did great on my Cartier prescription glasses I recommend them to everyone that want quality glasses
By Terrell H.
Excellent service.
By Galen P.
I received my glasses today and they are exactly what I ordered. The process overall isn't quick, but I saved a ton so it was well worth the wait. The packaging was very well done and I would recommend Coolframes to friends/family.
By Staci
It's my very first ordering Frames online and I was very concerned, especially when everyone was telling me to be careful and not do it. From day 1 until I received the frames, I can only praise CoolFrames with its impeccable and professional services. Although I live in Singapore, communication was fast and clear. Last but not least, the frames arrived in a beautiful casing, extremely good wrapping and I was very satisfied. I warmly recommend CoolFrames and will not hesitate to order with them again. In fact, I keep recommending my family and friends!!!
By AGNES M M.