Price is good!
Price is good!
By Eun P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Price is good!
By Eun P.
I had lenses replaced in my favorite glasses after scratching a lens DIYing. The woman adjusting the glasses really bent the frame hard, and a week later the frame broke. I found you online, and am thrilled with the result- new lenses and now new frames!
By DIYer
good product and fast shipping .
By John
I inadvertently chose lenses that were highly reflective and Coolframes accepted my return and replaced the lenses for only the cost of the upgrade. Glasses are now perfect, communication during the process was great and everything was done on a very timely basis! Thanks Coolframes!
By Eric
Great selection of products with reasonable price. Planning to get extra pair of prescription glasses.
By Frank A.
Very PLEASED!! EXCELLENT service & product!!
By Lewis W.
The entire ordering process was easy and quick. Love my new glasses.
By Lynn S.
Great selection. Excellent prices. Quick service.
By Joan B.