No complaints
No complaints. I found the exact glasses I wanted from the eye doctors office and used their tool to calculate PD. They’re the best fitting glasses I have and look great.
By KIMBERLY B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
No complaints. I found the exact glasses I wanted from the eye doctors office and used their tool to calculate PD. They’re the best fitting glasses I have and look great.
By KIMBERLY B.
received my frames quickly and in perfect condition. Pricing was better than local optical stores. very happy I used cool frames.
By customer
The exact frames I had. Quick service!!
By Rodney H.
CoolFrames.com presented me with fantastic Cool Frames...I just love them! The frames, the prescription, the color of the lenses were all perfect.
By Trudy
Exactly what I ordered and very fast shipping.
By Steven
Great frames at a good price. I will shop again at Cool Frames when I need new glasses.
By Stephen H.
IT DOES NOT FIT WELL ON ME TO LOOSE I READ I CAN NOT RETURN VERY DISAPPOINTED WILL NOT ORDER GLASSES ONLINE NO-MORE THEY LOOK TOTALLY DIFFERENT THAN ONLINE VERY UNSATISFIED
By CLARISSA L P.
loved the glasses perfect
By Taneshia T.