Excellent price and timely service.
Excellent price and timely service.
By Diane T.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Excellent price and timely service.
By Diane T.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
I’ve used CoolFrames.com for several years and have purchased at least five pairs of name brand frames with prescription lenses from them. I’ve always received the glasses within a week to ten days and they have always been perfect. 😃 I have not received anything from them for this review! They’re just that good.
By Melissa
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Received my order fast and in good condition. Highly recommended.
By Edgar B.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Just what ordered size, color and frames. Prompt delivery too..
By Michael C.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Good customer service and quality frames, plus good pricing. The only problem I have had is finding sunglass clip-ons for the frames I ordered. My frames are so small, that I have not been able to clip-ons for them yet. This is not the fault of CoolFrames, but is frustrating for me.
By MOGV
Response from Cool Frames· Nov 10, 2021
Thank you very much for your review and for your purchase. We can custom a clip for any eyeglasses it would take 2 weeks and cost $150 Lee W.
I ordered the wrong size and they were extremely helpful in getting me the next size larger. They have a great selection and get a great rating from me.
By Larry B.. EHT, N.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Arrived on time was Exactly what I ordered I'm very well pleased with My Cartier shades
By Quentin P.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
There the Best 👌
By William M.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.