Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Cool FramesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Love this place. Great site. Great selection. Great prices. Love the cool cash. Love my glasses. Every pair.
By Deidra T.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Quick shipping and easy to follow
By Eric M.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Great pricing. Fast delivery. Was happy to find the frames I wanted on line.
By Jeff R.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
I love my Cartier frames! They arrived in just a few days.
By RAY
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Purchased prescription sunglasses. The product was everything I expected and the quality is excellent. The self service website was somewhat awkward for the product I chose, with options coming up that would have been redundant and were not applicable. I was able to get my questions answered in a reasonable time, and navigated the product configuration correctly. The price was very competitive,
By Dan C.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Delivery time was done in accordance to promise date.
By Elda Z.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Super happy with the product, and how fast I got it!! Great experience. Thanks guys.
By Viktoriya B.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Quality quality quality and speedy delivery!
By Jam!
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
