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By Cetress Y.
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
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By Cetress Y.
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Great and professional company
By Ashton
Response from Cool Frames· Dec 9, 2021
Thank you for your order and for your very nice review. Lee W.
Excellent ordering online choosing frame & lenses
By Rajesh
Response from Cool Frames· Dec 1, 2021
Thank you very much for the review and for the order you placed with us. Lee W.
We are very glad to have found Ocean Eyes optical. They have an immense assortment of designer frames and their prices are quite competitive. More important, however, are the excellent medical care, customer services, and caring staff, that are always available. Never needed a do over! Very satisfied customers!
By Larry G.
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
Great glasses
By jesse
Response from Cool Frames· Nov 16, 2021
Thank you for your order and for your review, enjoy your purchase. Lee W.
CoolFrames.com far exceeds in customer service and product to other online companies. Responses for customer service and eyeglasses quality, and fast delivery are superior to their competition. I strongly recommend CoolFrames for your eyeglasses!
By Dona M.
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review. Lee W.
Great service, easy to order online. The glass lenses are awesome. Very clear and clean. Would definitely recommend CoolFrames.com. The only issue is not being able to try them on to see how it fits, but that's part of buying online. Thank you.
By Jean
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review. Lee W.
Good customer service
By Farah
Response from Cool Frames· Nov 11, 2021
Thank you so much for your order and your review. Lee W.