I understand
Just like half the people having problems with the product being shipped, I also had problems. I waited patiently for 4 weeks and then received an email saying my product was delivered. I emailed back stating that i never received my purchase. They responded right away and placed a replacement i the mail. I received this a week or 2 later. The quality of the product was fantastic. For those who have shipping issues, my wife and I do ebay sales and we have had a lot of problems with the postai service. We have also had things not delivered and offered refunds with a note that if they received the product enjoy with our compliment. I'm sying this to let people know that the problem may not necessarily lie with company. I have products get lost or placed in postal limbo. We have since started using Fedex for most of our shipping, however they are slightly more pricey. Hope this helps
By jeffery B.