Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cook Out® Restaurants serves the best combo in 8 different states and counting! Head on down to your local Cook Out!
Cook Out Restaurants (cookout.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
15 approved reviews, newest moderated first
Few weeks ago ordered a BAR-BQ sandwich &BLT. Got home NO BLT IN BAG.Today ordered another BBQ and BLT. Got home had 3 shriveled up pieces of bacon,NO LETTUSE NO TOMATOE. We will not be returning to this cookout ever again.
By bonnie S.
Cookout has good food but the advisement is false about big tray. So therefore there is nothing big about the big double trays. The burgers aren’t even big enough to cover the bun it feel like you have more of the condiments then then the burger
By Michelle G.
Last week my wife and I ate at Cookout, Fredericksburg, VA (Plank Road) and was taken back how filthy the restaurant was. There were food and grease marks over the walls, bathroom not so go and food prep was less than desirable. I would hate tom see what goes on in the kitchen..
By D C.
I ordered a pulled pork plate and when I got to the window and paid , the cashier told me AFTER I PAID that they were out of pulled pork! then when she asked me if i wanted something to replace it or reinverse it, i said reinverse and she gave me a burger instead!! this whole process took about 35-40 minutes of waiting! the reason why it was taking so long was because she was asking me about my steering wheel cover and just looking around at cars.
By MyLittleLarynLife
So far the morganton and shelby stores have been pretty good morganton by fars the fastest of the two . great shakes what bout forty flavors cant go wrong with that bbq for $5.00 heck yea i recomnend them if you've not tried them yet
By John G.
The burgers are great and at a great price! They also offer many other great selections of chili cheese fries, corn dogs, shakes, etc. The only thing they lack is a great salad selection. Honestly, they have no salad or healthier options available; however if you are looking for a delicious burger at a reasonable price, this is your place! The Nashville, TN location on West End can get very busy on weeknights, and traffic there can be a maze at times, so be prepared to slow down. Once at the counter, service is fast and friendly.
By Jay D.
This is the only fast food place where I will actually get a burger. The food is cheap and pretty good for fast food.
By Lew
