Missing memory pillow
I ordered a memory pillow and have not received a confirmation email or any information at all!! This company took my money and yet no contact from them whatsoever! I'm very disappointed with this situation!!
By Kelly H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
175 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since we know you want all sorts of custom products, we got you covered with highly professional suppliers and production houses that we keep in close contact with and vet daily so that they fulfill our intense selection process.
Conzoll (conzoll.com) has 175 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 50 reviews with 1 star · Clear filters
I ordered a memory pillow and have not received a confirmation email or any information at all!! This company took my money and yet no contact from them whatsoever! I'm very disappointed with this situation!!
By Kelly H.
I tried to order 4 and i could only fill the order in with one person not 4 individual people like i needed so i was unable to get the discount
By Sue L.
Deceptive advertising, product isn't what it looks like
By Victoria Stachowiak M.
Ordered over a month ago, says it shipped after 5 days of placing the order. Tracking number received but it has never left the origin country. Messaged customer support 2 days ago and was told it will be another 2-3 weeks before delivery. Cannot dispute the charges due to tracking number appearing valid. Be wary on ordering from this site.
By Butchy
I have sent several requests to confirm that you received the correct picture. No one has responded, it shows a picture of an elderly women and not my dog!
By MIRELLA
DEFINITELY not what I was expecting and NOT worth the money!
By Lisa G.
My mistake for ordering. I was less than happy with what I received. I was under the impression that I would receive a 3 dimensional motorcycle NOT a flat ornament. I will not be ordering from this company again as their advertising is VERY misleading
By JC
Ordered a pet memorial pillow for a young lady who lost her service dog to cancer. Never received the pillow and emailed the company and never got a response. Was looking forward to her receiving this as a gift in honor of her beloved service dog. Would not ever order anything from this company!!!!!!!!!!!!!
By Happy C.