Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
52 reviews
ConvosoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by up to 300%.
Convoso (convoso.com) has 52 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 43 reviews with 5 stars · Clear filters
I've been using Convoso for a year, and I must say, it's been a game-changer for our call center operations. The platform is extremely intuitive, with a clean and user-friendly interface that makes it easy for both agents and managers to navigate
By Brix
love it, makes finding statistics of calls made very easy and accurate!
By cody Z.
i use this feature convoso every day, and it's fast and reliable
By Keshona
Our company has been using Convoso for a couple of years now. Easily accessible & user friendly. The only downfall is the occasional pauses between calls but that's probably due to how the dialer is set
By Melissa L.
convoso is user friendly. Very easy to use and navigate. i love the scripted part of convoso.
By anne E.
Very easy to navigate.
By Erica H.
I was introduced to Convoso at my about 6 months ago. It has a very user-friendly interface for call center agents. The reporting options are robust and the ability to live listen and whisper coach to an agent are amazing! It's a great tool.
By Angela M.
Love partnering with convoso. The contact rates are excellent when paired with their DID management programs.
By Steven R.
