Customer service team have been…
Customer service team have been extremely helpful, even when there was a small clerical error, it was fixed immediately and I was kept informed the whole time.
By Promo Collection U.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Travel Agency for Hotel Reservations.
Convenue Hotels (convenue.us) has 20 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Customer service team have been extremely helpful, even when there was a small clerical error, it was fixed immediately and I was kept informed the whole time.
By Promo Collection U.
This is our second time working through Convenue and while the process is not perfect, they do take the time to work things out and make the effort to get things right.
By Sam