great customer service
great customer service
By releaf
Response from Container and Packaging· Nov 1, 2023
Thank you for leaving a comment! We appreciate all the years you've been a customer.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
580 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Container and Packaging started as a family-owned business and has provided packaging solutions and logistical expertise to entrepreneurs and established companies for over 50 years. In 2018, Container and Packaging became an employee-owned company, with a continued goal of bringing value to businesses through each step of their packaging evolution with expertise, partnerships, buying power, and resources.Headquartered in Eagle, Idaho, Container and Packaging operates multiple strategically located fulfillment centers throughout the country; with deliveries quickly reaching all 50 states and more than 70 countries. From the very beginning, Container and Packaging has built success through one-on-one conversations with customers to discover what they truly need to make products they can be proud of. From start-up to multi-national company, Container and Packaging has the capability to help your company throughout the life of your business. With thousands of unique stock products and access to hundreds of thousands through a nationwide network of vendors and manufacturers, Container and Packaging can get what your product needs. Container and Packaging's reputation has been built on creative solutions and excellent service, listening more than talking, choosing creativity over complacency, and smashing expectations.
Container and Packaging (containerandpackaging.com) has 580 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
580 approved reviews, newest moderated first
great customer service
By releaf
Response from Container and Packaging· Nov 1, 2023
Thank you for leaving a comment! We appreciate all the years you've been a customer.
My experience with Container & Packaging is always terrific. I work with J. Hanchey inside and he is the most pleasant, responsive and accurate sales rep. I have ever had. When I need something fast, he makes it happen for me, packaging or document-wise. Great job all around. D. Sheehan / Renu Laboratories
By Deborah
Response from Container and Packaging· Nov 1, 2023
Deborah, thank you so much for leaving such glowing review about Johnny. We think he is a keeper as well. We will be sure to pass along your comments.
Excellent, I will only order from this company from now on. The customer service was friendly, helpful and all around the best. You've made me a lifetime customer!
By Sara
Response from Container and Packaging· Nov 1, 2023
We are thrilled to hear this! Thank you, Sarah, for your kind words.
Kethanne and Luke are always so helpful. Have worked with them for many years and they never let me down. They are very patient with me and will always find a solution.
By Leslie
Response from Container and Packaging· Nov 1, 2023
We agree they make a great team! Thank you for taking the time to leave a review, Leslie.
Justin is my contact On several occasions I have reached out to Justin for supplies that were needed asap and he has always found a way to help get what I need as soon as he possibly can. I am always pleased with my service and products. Container and packaging is definitely a company worth checking with for all your supply needs!
By Cindy
Response from Container and Packaging· Nov 1, 2023
We are so happy to hear that Justin is on the ball. Thank you for taking the time to let us know, Cindy. We appreciate you!
This company has amazing customer support. Even when I make a mistake, even when it's short notice and I have something come up, they are always so extremely helpful. I will continue to use you as a supplier for my tiny business.
By Jeananne
Response from Container and Packaging· Nov 1, 2023
Big or small we love them all! We are always happy to help any way we can. Thank you, Deborah!
Our sales rep is very responsive to our emails and couldn't be more helpful. We are very pleased with our long time relationship with Container & Packaging.
By Charade
Response from Container and Packaging· Nov 1, 2023
12 years go by so quickly. We appreciate your continued business and hope to see many more years partnered with you. Thank you!
Our contact Heidi makes everything we do a breeze! Her wealth of knowledge and dedication to our success makes us continually lean on CPS as our main component vendor.
By Melissa
Response from Container and Packaging· Nov 1, 2023
We love hearing this, Melissa! We appreciate you taking the time to leave a review.