N/AReviews of conexwest.com

I purchased 4 shipping containers from conexwest. This purchase was 4/2022 - charged 6990.00 each box. Of the 4 boxes purchased 2 were damaged. Meaning damaged with holes in the structure. The boxes came with 5yr warranty. When I noticed the holes in the boxes I reached out to conexwest to inform them the he boxes they sold & delivered to me were damaged. Dents & Rust are ok on used boxes, yet when I am told they are WWT (wind & water tight) boxes with holes does not meet that standard. I asked conexwest to refund my money for the damaged boxes. Conexwest only refunded my money for. 1 of the 2 damaged boxes. Conexwest refused to refund the 2nd box. They told me they would repair it or I can repair it and receive a 300.00 credit. Yet I paid 6990.00 for the box. I refused the fix and demanded my money. Conexwest never gave me my money & never resolved the issue with the damaged box they sold me. On 11/2023 I called conexwest & ordered 2 more shipping containers to replace the 2 sold to me damage. conexwest charged me 6690.00 for the 2 boxes. Do you know conexwest refused to deliver my boxes to me. They kept my money from 11/23 until they were contacted by the new station on 9/2/2025 asking about my order and why it wasn’t received. Then conexwest start calling asking when they can deliver the boxes. I asked that I look them over before they are delivered because conexwest is known for delivering damaged goods to customers. Conexwest said they would get the box inspected and delivered the week of 9/15/2025. The week of 9/15/2025 came and conexwest refused to deliver my boxes. I was sent a refund check from for the cost of the 2 boxes I purchased on 11/23. Conexwest delayed my construction project from 11/23 to 9/25 by refusing to deliver the items I purchased.

Very poor customer service and communication. Tried to buy a container paid for it and two and a half weeks later they still had no idea when it would be delivered and stopped returning emails. Called and cancelled order and they said they would refund my money. Still waiting.

Terrible customer service. No one answers the phone no on responds to emails.

We have not been paid for hauling containers since June, 2025 and we have been trying to get someone to tell us when we will get paid but to no avail. Mary Jean and Amira Lachim were contacts. We ran 3 batches of containers back to back working relentlessly to transport these containers and communication was prompt then. Now that payment is due communication is impossible. We had accrued expenses due to the services we rendered to Conexwest and now we behind in paying.

The quality of containers are not what they advertise. I paid $1945 for a supposed wind and weather tight container. What I received was a very old container with several holes in the roof that had been patched and old style doors with 4 handles; 2 of which cannot be closed. Unfortunatly I did not inspect the container thoroughly before signing the delivery receipt. Don't buy; there are better companies that deliver quality units.

This has been a horrible experience from the beginning. I ordered from them specifically because of a promised delivery date. They missed that date by two weeks. No one would ever return a call or an email when I would inquire about the order. I finally issued a dispute on the credit card and lo and behold, the carrier calls one day and says "we'll be there in 2 hours". No other notice from anyone; no one ensured that we would be able to receive the delivery on that day. I immediately cancelled the credit dispute and have documentation from the bank that it was reversed. That was October 23, 2024. Every few weeks I still receive an email "your invoice is unpaid". And I respond with the document from the bank. Every one of my responses goes unanswered. I have tried to call but every line disconnects as soon as I "Press 1" or sit on hold for 5-10 minutes. The container is fine but OMG, stay away from these people.

They took my order and they took my payment and they took and still are taking weeks to deliver. Very difficult to connect to somebody on the phone.not a user friend company. customer service is horrible