Complete CaratReviews of completecarat.com

Very poor quality ring with structural defects that should have been caught prior to sending it to me. It was clearly not checked by Complete Carat and they later tried to pass it off as if I was being too picky. Don’t let their pricing fool you - the quality of work is shoddy.

Nick at Complete Carat is made me an engagement ring. Hes super responsive, better value than anyone I found on reddit, etsy, instagram etc (and I looked A LOT)... He's really on top of it as far as quality/making sure I'm satisfied. Had the diamond ordered and in his hands 5 days after I said lets do it/deposit, the CAD mockup of the ring a day or 2 after that and the ring made and diamonds set a week later. I was a bit worried beforehand about my deadline approaching but he finished the ring two weeks before my soft deadline for a proposal this last weekend. I cant say enough good things about him. I got tired of looking at loose stones and just couldnt decide so I just decided to go hands off and let him take care of it all.

Ordered a ring with lab grown diamond with Nick from Complete Carat and it was my first experience and amazing. He walked me through every step of picking out the perfect stone and listened to my setting ideas and made them all come alive. He got my approval on every step of the process sending pictures and videos. Total time was less than 3 weeks and I was amazed when I put it on for the first time. Even more beautiful in person. If your in the market, go to Nick at Complete Carat. You won’t regret it!

At first I was nervous, the idea of shelling out large sums of money for a product I couldn’t see…let me tell you, that angst was put at ease within 5 minutes of my first chat with Nick. First, we set up a zoom call for a “face to face” that gave me a sense that the company and approach were legitimate and I had a way to get back in touch with him if something went amiss. He was sincere, and answered I’m going to say 15 questions about the company, the process, the materials etc. As for the process: my wife, who is an expert researcher, came prepared with the specs she wanted for the stone, the setting and an accompanying eternity band- Nick received them, and told me how he would source the stone(s) and then how he would he would send them to me to look at. Nick sent over videos of the stones before they shipped so we knew they were coming and could get a glimpse. I made my initial deposit and Nick sent me a UPS express tracking number. He sent two stones because we were in between sizes and we examined them, were able to check their provenance etc. Great process, frankly made the whole rest of the effort run smoothly. From there, Nick kept us posted about the ring casting and was super fast in turning around both rings. The all in on this process was 4 weeks and that’s because I was slow in responding. The service was excellent, and I would 100% recommend it to anyone (my mother-in-law included!) Folks see my wife’s ring and are in awe of its beauty - Great value and great experience! Thanks Nick!

My experience was perfect from start to finish! Nick and John truly care about designing the perfect ring for their customers.

I had an excellent experience with Nick and Complete Carat! Nick is friendly, patient, and really easy to work with. I lost my original engagement ring and sent Nick pictures hoping to recreate it. The CAD design was created within a week and I was able to ask for modifications until everything was perfect. I had a complicated custom ring design and Nick went above and beyond to make sure that my ring was absolutely perfect! It was made very quickly and looks great! The diamonds are beautiful, the platinum is shiny, and I can't wait to order more jewelry in the future. He beat the diamond price I found at another vendor and was able to source the exact diamonds I wanted. I couldn't be happier!

Nick and the whole Complete Carat team are amazing! Me and my now fiancee are very impressed by the quality of the ring. It is top-notch and throughout the whole process Nick was always available if you wanted an update. 10/10 experience!! Definitely coming back for wedding bands!!

TLDR; I am absolutely thrilled with the service provided by Nick at Complete Carat. Excellent communication, reasonably fast service, secure shipping and most importantly STUNNING RING. Like others may feel, I was skeptical at first, purely because I hadn't seen many reviews and Nick reached out over reddit. From start to finish, Nick maintained communication with me and worked with me to achieve my ring design goals, despite totally different time zones. He sourced a beautiful lab-grown diamond according to my specifications, and showed me other options too. We paid a deposit (mostly to secure the stone) and the CAD was produced. Nick accomodated a minor change I wanted (reduce ring height) and was able to ensure this wouldn't compromise the integrity or strength of the finish product. He sent photos and videos every step along the way. The ring came out exactly as I imagined and shipping from NY, USA to Australia was fast and secure. I would be more than happy to purchase jewellery from Complete Carat in the future, even noting Australia's added import tax, it was more affordable than any lab grown diamond (or even moissanite) rings being sold here atm.