On Schedule!
David McGrane got my miner hashing the day advertised!
By Christopher P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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675 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
675 approved reviews, newest moderated first
David McGrane got my miner hashing the day advertised!
By Christopher P.
Great service, fast response and my miner online in time
By Rafael S.
Support email always respond within 48hrs. David addressed my question and concern and provided the information I need. Great customer support as always.
By Joemel C.
Miner came online on time thanks to David and despite my rookie mistakes. Moreover recently had issue with miner, and the team fixed it and also explained what happened satisfactorily. It isn't a perfect system, but support does a good job, and the earnings are good.
By Erel
David McGrane was quick and professional in answering my inquiry! Kudos to Compass Mining Customer Support Team!
By SUNYNKA
Needed to update our mining accounts, and get more info how the pool accounts work. Wasn't as quick as I would have hoped, but once they got to my ticket, it went smoothly and support was amazing. thanks!
By Crypto W.
Contacted customer support on a few occasions, they are always prompt with accurate information.
By Jonathan W.
Erick, Mining Concierge for Compass, was quick and super helpful with a recent request about my miner set-up. Greatly appreciate it.
By Edward