Good response time
Good response time
By Onyx Financial C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
675 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
675 approved reviews, newest moderated first
Good response time
By Onyx Financial C.
Great customer service and fast response. Thanks to Compass I can join the mining experience.
By Mr L.
Compass support is excellent and responsive....I love this company
By Mary P.
Compass is awesome! I dealt with Jesus Guillen and he provides amazing support and goes beyond my expectations. Compass concierge helped me with an issue non Compass related and that helps build my trust in their brand. Love these guys :)
By Christopher P.
Great feedback, quick response, and the information I needed. Jesus was friendly and Compass has been top notch in all aspects. Do not hesitate to use them. They really to help get mining to the plebs like us.
By Joe L.
Great customer service from Jesus and the Compass Mining team. Looking forward to getting my miners online soon.
By MS
very fast and convenient support! Thx Jesus!
By MsBull
Compass Mining responded quickly. Support got back to me within a day, had checked my equipment, and assured me everything would work as expected.
By AJ M.