Great service team at Compass
Great service team at Compass. At times replies can be slow, but these guys always answer and do a good job of resolving issues. Guarav was very helpful.
By BitByBit
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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675 reviews
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Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
675 approved reviews, newest moderated first
Great service team at Compass. At times replies can be slow, but these guys always answer and do a good job of resolving issues. Guarav was very helpful.
By BitByBit
Great supporting team! There has been some delays but the support has been great and being doing everything they can!
By Ludmil I.
Very prompt and helpful response from Eric Smith. Thank you.
By Sean
Personal, immediate and excellent discord customer service excellent. Thanks Nethaniel! Despite the meteoric growth of the company, and impossible challenge keeping on top of the multiple moving parts. Discord service response today is impressive, thoughtful and immediate. Brilliant business model, potentially game changing for many people around the world. Keep it up!
By David
Excellent Service by Gaurav Khubchandani from Compass Mining. Thank you very much
By Rahul
I have a few miners with Compassmining, they are always very good at coming back to me quickly with a solution when a problem arises. I am personally very content with the company and can definitely recommend them :)
By Daniel.
If you send a very specific support ticket (don't group multiple issues into one ticket) they are very responsive and super friendly.
By Klaus
Very good support. Received detailed email from Nathanial on initial request and then a phone call from Jesus and a couple follow up questions. Very helpful folks.
By C.Brummer