Nice customer service
Nice customer service
By Old B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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675 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
675 approved reviews, newest moderated first
Nice customer service
By Old B.
Had some questions over a period of time re. mining and got really good feedback and advice from Gaurav Khubchandani. Typical of Compass support. Process had a few lumps and bumps but I'm a happy customer...
By Moose
Poorly handled company, multiple delays, Toxic CEO with huge ego and personality issues. As a customer faced so many delays and now they've abandoned my machines in Russia. More focused on PR instead of good service. Shambles Company. Bunch of fake good reviews too. Dont be a fool.
By Ren
Great company - great support - would recommend. Give them a shot!!
By Eric H.
Eric was great helped me with what I was requesting promptly
By john H.
Very happy with the support I get from compass. The support team is great and very helpful. Jesus Guillen (and the support people before him), is excellent, quick to respond and pleasant to work with. Thanks for your help. Nir Yaffe
By Nir Y.
Honest and reliable service. I purchased hardware that was delayed and was able to sell my miners for a profit and also received electricity credits. I am a customer for life (or the life of my hardware at least)
By Michael D.
I had several questions and David McGrane answered them all quickly and efficiently. I was able to take his answers and finish my tasks to get set up. Also a shout out to Cameron Arhangelos, my sales manager, who was professional and patient with all my questions. He is a a huge plus to Compass Mining. And a main reason I am now a bitcoin miner!
By Marc S.