This support is the worst support I…
This support is the worst support I ever have been in touch with in my life. Avoid this company if you can.
By Marius J.
Thursday, November 5, 2026 · Customer reviews of US businesses
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172 reviews
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Comodo, the leading SSL Provider, offers enterprise and home users Endpoint Security, Internet Security, Firewall, Date Loss Protection solutions, POS solutions, and other PC Security software for Windows & all OS and mobile devices.
Comodo (comodo.com) has 172 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
172 approved reviews, newest moderated first
This support is the worst support I ever have been in touch with in my life. Avoid this company if you can.
By Marius J.
skriver en mail, og der går 12 dage for at få svar også er svaret fuldstændig ubrugeligt.
By Brenly Bernhard J.
Our company just received two sales calls back to back from Comodo which ensured we will never work with them. The initial salesperson said they had previously spoken to our IT manager and had been asked to get in touch with them today, however since we work in a very small office we (the two of us up front that answer the phones) are notified if someone is expecting a call and are kept in the loop when potentially working with new companies. Neither of us were notified of such a thing so I replied that they were not expecting an IT phone call from this company today, the salesperson said thank you and I thought that was the end of that. Almost immediately after, we receive another call this time from Mark asking to speak to our IT manager, after putting him on hold and speaking/confirming with our IT manager that they were not considering the company, nor had they even heard of Comodo and were not interested in a sales pitch, I then told Mark that they weren't interested in speaking with him. His reply was "Oh so you're just going to judge that they don't want to speak to me?" After my reply of "No I'm not judging this I actually spoke with them and they're not interested", Mark replied with raising his voice and calling me some sort of "gate keeper". I'm not sure how he thought this was an effective tactic to get to speak to someone but he has now ensured that absolutely no one here will be taking any calls from the company. Judging from the many other reviews on this site it looks like we made a good choice
By Sydney
VOLLSCHUSS !!! Dieses Müll Tool bewertet allen Ernstes bei einer PC Überprüfung den Trojaner/ Virus "SAntivirus " als VERTRAUENSWÜRDIG !! Geht zurück in den Kindergarten und malt Bilder,- und laßt die Finger von Sachen von denen ihr absolut keine Ahnung habt !!
By sandra
Comodo cWatch is a disappointing joke. Upon running a server-side scan, there are no results displayed. When I talked to support about where to find my results, I was told that I /apparently/ had 10 instances of malware, but that I was not allowed to see the results of the report without providing access to my server for them to 'clean' them. Wait what? They want to delete things on my server before I've had a chance to review it? I need to review the report and what they think is 'malware', before I allow them to go in and delete random files - surely this is the normal way things work. But Support said tough luck, this is our process. GO ELSEWHERE. It seems very suspicious to me that cWatch wants immediate access to your server before they allow you to even confirm or validate the findings. Unprofessional, unreasonable and seems very dodgy.
By Kat
Comodo was the worst company I ever dealt with. They are truly a joke, pretending to be a leader in cybersecurity. I can't believe they haven't been sued or aren't out of business yet. I would 100%^ not recommend them to anyone.
By Terrence
They only offer 30-day refunds and my order has been pending for 90 days! This is the worst customer service I have ever experienced. They can't fulfil my order so it should be refunded. They are running a scam and stealing peoples money! Countless hours wasted on chat/phone/email. They need to be taken to consumer affairs
By Dave
A disreputable company that I would strongly advise people to avoid.
By Carol H.