Near fraudulent levels of service
Near fraudulent levels of service. Avoid at all costs!
By harrad
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
172 reviews
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Comodo, the leading SSL Provider, offers enterprise and home users Endpoint Security, Internet Security, Firewall, Date Loss Protection solutions, POS solutions, and other PC Security software for Windows & all OS and mobile devices.
Comodo (comodo.com) has 172 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
172 approved reviews, newest moderated first
Near fraudulent levels of service. Avoid at all costs!
By harrad
DISGUSTING service with ZERO customer support, stay away, applied for a SSL certificate, did all the necessary steps, submitted everything and never heard from them again....finally after 3 weeks I chased up on their chat service and the response was: "I am sorry but it is as per the recent industry changes for Code sighing certificates . Now all the code sighing certificates are issued with a Hardware USB Token. This order need to be cancelled and you have to place a new order" NOBODy had reached out to let me know....THIS is how S H 1 T they are.
By Jason Taylor - DTB T.
their .cert files are garbage. Their service is zero. And their online help text is full of unwarranted humor. Let me tell you one thing about humor: Humor needs good timing. Without timing it is annoying and insulting to the users who have a deadline to meet and are under pressure to deliver. Don't need to read your humor paragraphs before I get to your other garbage help.
By customer
These scammers are the only one scanner that flagged our American company website blazingtools . com and they have no feedback to get rid of this ban.
By Alex
Dodgy products; impossible to uninstall when no longer required, just sit there eating significant CPU resources. Customer services doesn't want to know and just get the run around.
By jarrah
Truly one of the worst experiences in customer service I have ever had, They have a money back guarantee and have stolen my money!!! no refund i tried to get a refund and was referred to 5 separate customer service reps operating from 3 separate companies affiliated with Comodo. Please please DO NOT USE THIS TERRIBLE BUSINESS THAT SIMPLY STEALS YOUR MONEY. tHERE ARE PLENTY OF TRUST WORTHY BUSINESSES OUT THERE. They are crooks!
By Incubator R.
They scammed me and they don't want my money back! I bought a code signing certificate on February 1st. I paid for it in full, but they did not release it and did not return the money to me! I was deceived, I have not been able to receive a refund on my order for 2 months already !!! (refund ticket number #754553, order number 794080100)
By Мария Б.
Ich bin mit der Freeware Comodo Internet Security sehr zufrieden, das Virenprog nutze ich seit Jahren; was mit runter geladen wird kann man ohne Weiteres löschen; z.B. Dragon oder Geek Body; Comodo lernt mit dem User, man muß sich halt mit diesem Prog gut auseinander setzen können
By ANO N.