Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
635 reviews
RetailMeNotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RetailMeNot’s been making 'add-to-cart' effortless since 2006 – whether you're shopping through our website, browser extension, or RetailMeNot Rewards app. As part of a premier shopping and savings network alongside www.offers.com, blackfriday.com, techbargains.com, and dealsofamerica.com, we partner with Fortune 500 retailers across clothing, beauty, electronics, travel, and everyday tech to secure exclusive promo codes and cash back deals. Our deal experts and buying guides are trusted by top media outlets including NBC News, Forbes, AARP, and Good Morning America. Every offer across our family of sites is hand-verified to ensure you get active, working discounts every time. Shop with us, and every purchase becomes a smart one!
RetailMeNot (community.retailmenot.com) has 635 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
635 approved reviews, newest moderated first
It’s easier than Rakuten n CouponCabin and you have the best deals out of the others. I like being notified when you have a purchase I made using your codes.
By Fendigirlt
Response from RetailMeNot· Aug 27, 2026
Thanks so much for the 5-star review! We love hearing that we're beating out the competition to bring you the best deals effortlessly. Knowing that those purchase notifications give you peace of mind makes our day. Happy saving!
It took awhile, but RetailMeNot did follow thru on putting the cashback dollars into my account!
By Ted M.
Response from RetailMeNot· Aug 27, 2026
Thanks for your patience and for leaving a review! While cash back processing times can vary depending on retailer verification, we're so glad to hear your reward made it into your account. We appreciate your support and happy shopping!
I love Retail Me Not. Before I shop online I just check if I can earn cash back on any of my intended purchases or bookings and if so, I activate the deal and get cash back for expenditures I was already planning on, so there’s absolutely nothing to lose by going through the app before making a purchase. I mean, who doesn’t like free money?
By JennyJenJen
Response from RetailMeNot· Aug 27, 2026
Thank you so much for the glowing review! We love being your go-to stop before shopping online. Thanks for being part of the RetailMeNot community!
Took forever to get cash back. Poor customer support - no response to questions.
By Amit
Response from RetailMeNot· Aug 27, 2026
Thank you for bringing this to our attention, and we apologize for any frustration caused. We take customer feedback seriously and strive to reply to every inquiry within 2 business days. Looking into our records, our last recorded contact with you was back in 2021. If you still have pending questions or need assistance with your cashback status, please don't hesitate to reach out to us directly so we can look into it and get things resolved for you right away. We truly appreciate you using RetailMeNot and hope to make this right!
Love the app.
By Tammy L B.
Response from RetailMeNot· Aug 27, 2026
We love to hear it! Thanks so much for taking the time to share!
Has refunded me almost $100 in less than a year! So little effort (just download it, and it's in the background when you shop) for a considerable savings.
By Lisa H.
Response from RetailMeNot· Aug 27, 2026
Almost $100 back in under a year- that's incredible! We're so glad the app makes earning effortless savings seamless for you. Thanks for being a part of the RetailMeNot community!
Quick and easy
By Kyra H.
Response from RetailMeNot· Aug 27, 2026
We love to hear it! Thank you so much for the 5-star review!
Only complaint is that it would be nice to know you actually qualified for rewards when you make purchase, rather than seeing $$ just appear (sometimes 2 months afterward)!
By Cheryl S.
Response from RetailMeNot· Aug 27, 2026
Thank you for the review and feedback! We appreciate your patience while your cash back processes, because merchant confirmation windows vary, it can take some time for rewards to officially post. That said, we completely agree that clearer purchase qualification tracking would be a great feature, and we've shared your suggestion with our product team.
