Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Commodities ApiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Commodities-API started out as a simple, lightweight Open-Source API for current and historical commodities rates published by the banks and the stock market. Our API is capable of delivering real-time commodities data via API at an accuracy of 2 decimal points and a frequency as high as every 60 seconds. Capabilities include delivering exchange rates for almost any Commodity, Precious Metals, converting single currencies, and returning Time-Series data and fluctuation data.
Commodities Api (commodities-api.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18 approved reviews, newest moderated first
Great done!
By Admin C.
Response from Commodities Api· Sep 18, 2026
Hi, Thank you so much for sharing this. We’re really glad you’re happy with the experience. Thanks for being with us. Anything you need, we’re just a message away. Best regards,
Bianca was incredibly helpful throughout the entire process. She was responsive, professional, and took the time to fully understand our specific data requirements. She went above and beyond by escalating our request to the Data team, who were able to add the futures contracts we needed to the API. She also kept me updated throughout the process and followed up once everything was ready for testing. Excellent customer support and a genuinely great experience. Thank you, Bianca!
By Axel L.
Response from Commodities Api· Sep 11, 2026
Hi Axel, Thank you so much for sharing this. We're really glad Bianca was able to help with your data requirements and coordinate with the Data team to get the futures contracts added. We'll make sure to pass your kind words along to her. Thanks for being with us. Anything you need, we're just a message away. Best regards,
He was kind and quick to solve the problem. 100% satisfaction
By JooYong B.
Response from Commodities Api· Jul 22, 2026
Hi JooYong, Thank you so much for sharing this. We're really glad we could help and get your issue sorted out quickly. Knowing you're fully satisfied means a lot to us. Thanks for being with us. Anything you need, we're just a message away. Best regards,
Absolute shit-show! Data is corrupt. Do not use for time-based series! I've handed over three reports with the corruptions, they've changed data three times and I'm willing to bet their series is still not right. Furthermore they now suddenly claim that they 'only needed to change the data once'. Furthermore, they asked me to look at their data again, but my credits were gone, because of the earlier report-generations. They kindly gave me more credits, I made another report, and now they claim that this was a restitution of some sorts. I didn't need their services anymore, just wanted to help them get back on track. Hang on to the money I've paid; I had to redo three months of work because of corrupt data. Do not use this API! It'll cost you money while you get corrupt data. After three attempts to fix the data on their side, they still did not succeed. Costumer service is excellent, until not, no refunds.
By Michel H.
Response from Commodities Api· Jul 20, 2026
Hi Michel, Thanks for taking the time to leave your feedback. We’re sorry this experience didn’t meet your expectations. We understand there were some small data variations along the way. As you reported each one, we worked through them with you, investigated the cases, and applied the corresponding corrections where they applied. In the cases that were already correct, we also explained why. We truly appreciated that collaboration and the time you put into helping us identify those issues. We’re also sorry that, after that process, you lost confidence in continuing with the service. We know how important reliability is for your work, and we take that seriously. Regarding billing, in the eventual case of an issue we’re ready to compensate, and that’s what we did here: we applied credit for the periods where you experienced issues or concerns with the data. That credit was accepted and the service continued to be used afterward. We’re still sorry that, in the end, the service didn’t work out for you. Kind regards,
I truly appreciate their dedication, positive attitude, and willingness to listen and resolve customer concerns. Thanks to their enthusiastic support and efforts, my issue was handled effectively, which significantly improved my overall experience.
By Dương văn T.
Response from Commodities Api· Jun 25, 2026
Hi Dương, Thank you so much for sharing this. We're really glad our team was able to listen, step in, and get your issue resolved. Knowing it made your experience better is exactly what we hope for, and your kind words mean a lot to us. Thanks for being with us. Anything you need, we're just a message away. Best regards,
excellent support, they solved our problem in a very short time
By Fra
Response from Commodities Api· Apr 24, 2026
Hi Fra, Thank you so much for your kind words! We're really glad to hear that our support team was able to resolve your issue quickly. If you ever need anything else, we’re always here to help 😊 Best regards,
Excellent service and API for our Intranet. The support is excellent and the service is exactly what we need.
By Rickstah
Response from Commodities Api· Jan 15, 2026
Thank you very much, Riccardo, for taking the time to share your experience. We’re really glad to hear that Commodities-API fits your intranet use case and that our support team met your expectations. Feedback like yours truly motivates us to keep improving both the service and the support we provide. If you ever need anything or have questions in the future, we’ll be happy to help.
1) The data provided by Commodities-api did not match the datasets presented on their website 2) API responses were often inconsistent 3) API calls sometimes responded , sometimes not. We lost time. 4) We flagged these issues but received no response until we cancelled our subscription . 5) Wishing them luck anyway .
By Ogun C.
Response from Commodities Api· Dec 15, 2025
Hi Ogun, We’re sorry to hear that your experience with Commodities-API didn’t meet your expectations. We understand how important timely responses and consistent data are when working with an API, and we regret that in this case our communication was not as fast as it should have been. That’s on us. After your feedback, we reviewed the situation internally and reached out to offer alternatives to resolve the issue, but unfortunately we weren’t able to move forward in a way that worked for you. We also feel the review came a bit prematurely, while we were still actively looking into the reported issues. We take feedback like yours seriously and use it to improve both our data quality and our support processes. We wish you the best in your future projects. Best regards,
