Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
235 reviews
Commercial Led LightsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
U.S. based commercial distributor specializing in selling top quality LED lighting and commercial supplies to businesses across the United States. We partner with manufacturers to provide customers with streamlined ordering, affordable pricing, and excellent customer service.Common LED lighting products we offer include: high bay lights for warehouses and commercial buildings, flood lights for outdoor security, LED tubes, parking lot lights, crane safety lights, and more. We also offer a variety of non-electrical commercial products such as hands-free door openers.We provide convenience, fair pricing, and high quality service to our customers!
Commercial Led Lights (commercialledlights.com) has 235 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 9 reviews with 4 stars · Clear filters
it offers a good range of lightning products with decent quality and reasonable options for commercial projects.the overall experience is good
By Nia
Response from Commercial Led Lights· Sep 11, 2026
Hello Nia, Thank you for leaving a positive review. I'm glad to hear that you're satisfied with our selection of commercial led lighting products. Kevin Owner/Partner www.commercialledlights.com
Light didn't exactly match up to what I needed but we made it work.
By Vicky B.
Response from Commercial Led Lights· Jul 27, 2026
Hi Vicky, Thank you for leaving us feedback. I'm sorry to hear that he lights were not exactly what you expected; I'm glad you made it work though. If you need further assistance please feel free to reach out to our customer support team. (313) 528-7900 Kevin Owner/Partner www.commercialledlights.com
Product was as promised and for a fair price. Order confirmation stated that a follow-up email with tracking information would be provided and it never was. Delivery was also a little slower than expected. Overall a satisfactory experience, just not ideal.
By DJC
Response from Commercial Led Lights· Apr 14, 2026
Hi DJC, Thank you for your review. Sorry to hear about the issue with follow up tracking information. We'll be sure to look into this to improve the experience. I am glad to hear that the overall experience was satisfactory. Kevin Owner/Partner www.commercialledlights.com
The communications during the ordering process went smoothly and all my questions and concerns were answered within a day. Unfortunately, I am unable to rate the product I purchased because it is still in the original shipping boxes. It will be installed in about 2 weeks.
By Albert H.
Response from Commercial Led Lights· Mar 31, 2026
Hi Albert Thank you for your review. I'm happy to hear that we were able to assist you with your commercial led lighting needs. We are looking forward to hearing how the product works for you. Kevin Owner/Partner www.commercialledlights.com
I have updated this review to 4 stars based on the level of service once this review was received. I still had to pay almost $1000 for shipping that was not quoted. This was a fair amount, just not discussed beforehand. They included the mounting hardware and base covers at no extra cost. I recommend emailing in requests vs calling in orders to avoid confusion. I will order from Commercial LED Lights in the future. I called in to order poles and lights since the poles couldn't be ordered online. I received a price and paid over the phone. Several days later, I received a call informing me that the salesperson had not included shipping for the poles and that it would cost $1000 more. I requested an email describing what happened and how to resolve this. The email has not been sent. I also sent an email requesting the exact cost and the payment method. I have not received an answer. I highly doubt I will order from your company again due to customer service.
By Doug R.
Response from Commercial Led Lights· Dec 1, 2025
Hi Doug, On behalf of CommercialLEDLights.com, I sincerely apologize for the inconvenience and the frustration this situation has caused. There was a communication delay over the holiday, but I don’t want to make excuses we should have followed up with you more quickly. Our team is reaching out to you now to discuss the details and provide the exact shipping cost and payment options you requested. We will make sure this issue is handled promptly and transparently. Thank you for bringing this to our attention, and I appreciate your patience as we work to make this right. Sincerely, Kevin Owner / Partner CommercialLEDLights.com
My only request is to have a lead time or something that shows if the part is stock or not.
By Kellee W.
Response from Commercial Led Lights· Jan 9, 2025
Hello Kellee, Thank you for taking the time to leave us a review and for your suggestion. I'm forwarding this to our IT team and seeing if this is something we can have done in the future. Best, Kevin Owner/Partner www.commercialledlights.com
The salesman was great, not so much for the shipping / delivery. It took way too long to receive the lights.
By Ray C.
Response from Commercial Led Lights· Dec 9, 2024
Hi Ray Thank you for your feedback. I'm happy to hear that you're satisfied with our service. We regret that it took longer than you'd like to deliver your lights. Unfortunately, our warehouses are overwhelmed during the holidays and we are doing what we can Best, Kevin Owner www.commercialledlights.com
Helpful and timely communication and good pricing. Product quality to be determined upon receiving and installation.
By Gary T.
Response from Commercial Led Lights· Nov 4, 2024
Hi Gary Thank you for your positive feedback regarding communication and pricing. This particular survey was for the service. You'll receive a seperate email survey regarding the quality of the product. We hope to do more business with you in the future. Best, Kevin Owner www.commercialledlights.com
