great experience!
ordered UV light bulbs with no past company experience....they shipped in a secure and timely manner, the price was great, and the follow-up contact was a nice touch for business. I will definitely use this company again!
By DR S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 482 reviews with 5 stars · Clear filters
ordered UV light bulbs with no past company experience....they shipped in a secure and timely manner, the price was great, and the follow-up contact was a nice touch for business. I will definitely use this company again!
By DR S.
Product is great, as described! Great price, Thank you very much!
By Douglas C.
They bent over backward to help get the right unit.
By Matthew A.
I've ordered two mini-splits from ComfortUp, and each time their customer service, order processing, shipment and follow up have been outstanding. If I need another mini-split, I'd go back to ComfortUp without hesitation. Good pricing, too!
By Ken H.
I purchased a Mitsubishi ductless heat/AC unit for a room over the garage. It hasn't been installed yet so I can't rate it but the service and attention from Comfortup was exceptional. I would highly recommend this company to do business with. I was leary at first placing such a large order over the Internet I'm glad I did.
By Jane H.
I almost purchased a Mini Split unit from Home Depot but I thought I should look online first. I found Comfortup online and called as I needed information on unit sizing. My customer service rep was very knowledgeable of all the products and helped me order the right Mini Split unit. I received the unit in less than a week and Comfortup saved me over $1,100.00 from Home Depot's price including the free shipping. I purchased the 24,000BTU dual head unit and it works unbelievably AWESOME in my 20' X 30' with 9' ceiling shop. Great job Comfort up and I have already referred 2 friends. Dirk Flejter
By Dirk F.
great experience, free shipping magnificent price
By Ernesto B.
I had a great purchase experience with Comfortup. I had to contact them during the purchase process to ask a quick question about the mini split system I was buying. The lady that helped me via the live chat was quick to get me the answer that I needed. The shipping was quick, and the item came packaged well. It was also a great deal...the best I could find on the internet at the time!
By Michael M.
Response from ComfortUp· Mar 21, 2016
Michael, Thank you for shopping ComfortUp. We're really happy to hear that you enjoyed the experience and that your order arrived as expected.